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| Wholesale Terms and Conditions |
Opening Orders
There is a $200 minimum opening order and $100 minimum on reorders. Opening orders are prepaid via check and credit card. We accept Visa, MasterCard and American Express. Credit card will be charged when product ships and foreign orders are prepaid only. We do not ship C.O.D except to established customers (a $7.50 COD fee is collected by UPS Ground and will be added to your invoice.) Subsequent orders can be Net 30 with credit approval. When applying for credit terms, please request a credit application, supply us with your tax identification and fax or mail the application to us. To retain credit privileges with us, we require that you remit payment no later than 30 days from the date on our invoice. We shall be entitled to charge interest at the rate of 1.5% per month on any amount past due with buyer liable for any collection costs, including attorney's fees. A $20.00 service charge will be applied to all returned checks.
Shipping
Orders ship FOB Louisville, KY via FedEx ground or common carrier with an expected ship date of 3 to 4 weeks. We will advise you of any backorders or out-of stock items. Prices and availability are subject to change without notice, due to changes in labor and material. Customer is responsible for shipping and handling fees in addition to wholesale prices and freight. Due to significant cost of packing materials and handling, there will be a handling fee of $10.00 or 10% of the wholesale price, whichever is greater. Additional shipping fees will apply to international and Canadian sales (call to inquire).
Return and Claim Policy
Returned merchandise must be approved prior to actual return. Requests for returns, exchanges, or replacement must be made within 10 business days of receipt of the item. Returns for reasons other than damage and COD refusal will be subject to a 20% restocking charge. Any claims for shipping/breakage damage (not including manufacturing defects) are the responsibility of the recipient and must be filed directly with the shipping company. Thoroughly inspect the shipment as soon as received. Your signature indicated shipment was received as specified on your bill of lading. We cannot refund shipping charges of returned merchandise, no matter the circumstance. The customer shall have the responsibility of return shipping costs.
Disputes
Any disputes will be handled through mediation. In the event of litigation, the choice of forum will be a court in Mecklenburg County, North Carolina.
SQUISH Property
All of the content created by SQUISH including, but not limited to, such as text, web pages, email communications, graphics, photography, logos, images, etc is protected by US and international copyright laws and is the property of SQUISH, LLC. Any use such as reproduction, republication, or distribution of any of SQUISH, LLC copyrighted materials is strictly prohibited.
Those retailers representing SQUISH, LLC through the sale of SQUISH products may use product images and content from this site only after submitting a request in writing to SQUISH, LLC. Once the request is accepted, products may be displayed on retail websites, catalogs, and in advertising communications only if SQUISH is credited as the designer. SQUISH, LLC reserves the right at any time to remove product images from any advertising or marketing piece, or website if we deem the communication or image as an unacceptable representation of SQUISH's work. Please note that due to the nature of computer monitors the colors on our website might not exactly represent the product's color.
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